How contacts sync with Xero

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Who can use this?
Platform
Web
Plan
All plans
Permissions
Owner · Settings

Topic

Clients and suppliers sync with Xero contacts so you're not maintaining two address books. The sync is two-way, and Xero is treated as the source of truth.

Instructions

  1. 1
    Connect Xero if you haven't already.

    Contact sync is part of the standard connection.

  2. 2
    Push a client or supplier by using them on a document.

    When you push an invoice or PO, the contact is created or matched in Xero automatically.

  3. 3
    Update details in Xero.

    If you change a contact's email or address in Xero, WorkshopMax reconciles it on the next sync.

  4. 4
    Check the linked contact.

    Once linked, the client or supplier record shows it's connected to Xero.

Additional Information

Because Xero wins on contact details, keep Xero tidy and let WorkshopMax follow.

Matching avoids duplicates — existing Xero contacts are reused rather than recreated.

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