How to capture job photos and customer sign-off
Updated recently
Who can use this?
Platform
Mobile
Plan
All plans
Permissions
Jobs
Topic
From the mobile app your team can photograph progress and completed work, and capture the customer's signature on site. Everything syncs back to the job on the web.
Instructions
- 1Open the job in the mobile app.
You'll find Photos and Sign-off sections on the job screen.
- 2Add photos.
Take them in the app or pick from the camera roll; they upload when you have signal and queue offline when you don't.
- 3Capture sign-off.
Hand the phone to the customer to sign on completion — the signature is saved against the job.
- 4Review on the web.
Photos and the signed sign-off appear on the job's detail page for your records.
Additional Information
Photos and sign-offs captured offline sync automatically once the device reconnects.
This gives you a clear, time-stamped record of the work done and the customer's acceptance.
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